What to do when i lost my iphone 5

You can do this over the web using iCloud. Deleting data may not prevent the thief from using your iPhone, but at least they won't have access to your personal data after that. If your iPhone was issued to you by your employer, your IT department may be able to remotely delete the data, too. Contact them to learn about your options. Take Action: You can use iCloud to remove the cards. Remove a Credit Card from Apple Pay. Apple's free Find My iPhone service can track your phone using the device's built-in GPS and show you on a map approximately where the phone is.

The only catch? You need to have set up Find My iPhone before your phone was stolen. Some of these apps also allow you to remotely change security settings. Going to the house of the person who stole your phone is a definite recipe for trouble. Instead, contact the local police department or, if you've already filed a report, the one you reported the theft to and let them know that you've got information about the location of your stolen phone.

While the police may not always help, the more information you have, the more likely police are to recover the phone for you. This may or may not lead to the recovery of your iPhone in fact, the police may tell you there's very little they can do either because of the value of the phone or the number of thefts , but having documentation should help when dealing with a cell phone and insurance companies.

Even if the police tell you they can't help at first, if you can get data about the location of your phone, having the report may be necessary for getting the police to help you recover it. If your iPhone was given to you through work, notify your employer of the theft immediately. You may even want to do this before you file the police report, since your corporate IT department may be able to prevent the thief from accessing critical business information.

Send us an email b. Anonymous form close x. What that means is even when a thief or a third-party has your iPhone, it's still tied to your Apple ID and can't be used with any other account. Your iPhone can even be wiped completely and it will still be locked down, making it almost useless to anyone but you. When setting up a new device, Find My iPhone is automatically enabled, but you can check to make sure it's turned on by following the below steps.

Open the Settings app Tap on your profile.


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Tap on " iCloud. At this screen, enable "Send Last Location" for extra security. If your battery is critically low, it'll send its last known location to Apple. If your iPhone is lost and your battery dies, this is a feature you'll want to have. In addition to inextricably linking your Apple ID to your iPhone, Find My iPhone also lets you locate your devices at any time, remotely erase them, and remotely put them into a "Lost Mode" to lock down your data.

Find My iPhone is the most important feature to have turned on in the event a device is lost, but there are other key security options -- a passcode and two-factor authentication. With a passcode, no one can access personal data stored on your iPhone, and with two-factor authentication, your Apple ID will be safer from hacking attempts, something a thief or person with malicious intent might try to get access to a stolen device.

Two-factor authentication will require an extra verification code to be entered before your Apple ID and iCloud account can be accessed. Whether it's been lost or stolen, if it has power and is connected to Wi-Fi or a cellular network, the approximate location of the iPhone will show up on a map. If the iPhone runs out of battery, loses its connection, or is turned off, Find My iPhone will show the last known location for 24 hours. After that, it can't be located again until functionality is restored.

Lost Mode displays a phone number and a message on the iPhone's screen, leaving everything else inaccessible. If you didn't have a passcode set up, Lost Mode will prevent your iPhone from being used. Lost Mode can be turned on by following the steps below. Go to iCloud. Sign in with your Apple ID.

On the web, click on "All Devices" and find the missing device in the list. On iOS, scroll down to the missing device and tap it. On the web, a menu will pop up with the option to play a sound, erase the phone, or enable Lost Mode. On the iPhone, tap "Actions" to get to this menu.

What to Do If Your iPhone is Lost or Stolen

Choose Lost Mode. If activating Lost Mode on a device without a passcode, you will be prompted to create one. You'll be asked to enter a phone number where you can be contacted. Enter the number or choose "Next" to skip the option. At the next screen, you can write a message that will be displayed on the iPhone, such as an email address or a reward offering. If it's offline and later located, you will get an email when it connects to the Internet and can convey its location. With Lost Mode activated, the iPhone's screen will display the phone number and the message you set.


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  6. On a device with a cellular connection, there will also be a "Call" option to call the specified number. Emergency phone numbers are still able to be called as well. Activating Lost Mode immediately disables credit or debit cards associated with Apple Pay , activates Low Power mode for maximum battery life, and renders all features on the iPhone, such as Siri , inaccessible. It's useful for an iPhone that's been misplaced nearby. Erase iPhone will delete all of the data on the iPhone remotely.

    It should be used as a last resort because erasing the iPhone will make it inaccessible through Find My iPhone. With Activation Lock, a passcode, and Lost Mode, an iPhone is essentially locked down, but erasing data can give peace of mind if you lose a device you don't expect to get back.

    If it is off or unable to connect to the Internet, these actions will be queued and activated as soon as a connection is available. Lost Mode combined with "Notify if Found" will send you an email when a misplaced iPhone that is offline can connect to the Internet. If it's in an apartment building or other dense urban area, it might not be able to pinpoint the exact spot where it is, but it can get close. As long as your iPhone is on and has a cellular or Wi-Fi connection, its location will be continually updated in the Find My iPhone app so it's easy to track down.

    With a phone number and other contact information available through Lost Mode, someone who finds it can easily contact you. It can be tempting to go to the location of a stolen iPhone on your own, but doing so can be dangerous.

    How To Find My Lost Or Stolen Iphone 5, 6, 7, 8, X, ipad, Macbook Easy

    When dealing with an unknown criminal element, getting the police involved is the safest move. Suspending cellular service will prevent your iPhone from connecting to a cellular network, making it more difficult to track. It ensures a thief cannot use the device to make phone calls or rack up service charges, but in many cases, those features will be unavailable anyway. What's Accessible on a Lost iPhone? Most people probably don't think about the extent of the information stored on an iPhone until it falls into the wrong hands, but there's a lot of data that's potentially accessible.

    In the event your iPhone is stolen, there's likely enough detail about you to make you vulnerable to phishing attempts and malicious social engineering. Below is a list of what someone can find out about you and what remains hidden behind a passcode. If you don't have a passcode, your iPhone is an open book. But you can use these steps to help protect your data: Change your Apple ID password.

    By changing your Apple ID password, you can prevent anyone from accessing your iCloud data or using other services such as iMessage or iTunes from your missing device.

    If Find My iPhone is enabled on your missing device

    Change the passwords for other internet accounts on your device. This can include email accounts, Facebook, or Twitter. Report your lost or stolen device to your wireless carrier. Your carrier can disable the account, preventing phone calls, texts, and data use. Learn more Get help using Find My iPhone.

    What to Do If Your iPhone is Lost or Stolen - MacRumors

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